Guest Requirements & Policies
Register on our
Have a credit card on file
Have proof of current vaccinations (required for ALL SERVICES)
Influenza (H3N2 or H3N2/H3N8 combo)
Dog must be at least 16 weeks of age (except for dog training) and free of internal and external parasites
For Boarding & Meet & Greet reservations, a $15 per pet deposit must be made before the date of check-in.
***If your dog has climbed or jumped a fence please speak to one of our teammates before booking
Cats: Rabies FVRCP
All Boarding and Meet & Greet reservations cancelled within 48 hours will forfeit their $15 per pet deposit. For cancellations made before 48 hours, deposits will be added to your account for future services.
Overdue Pick-Up Policy
Failure to notify PetSafe Village that you cannot pick up your pet(s) when scheduled will result in a $20/day overdue pick-up fee. To avoid this fee please contact us to update your scheduled check-out date.
$50 holiday fee for pick-up/drop-off on the following days:
Friday After Thanksgiving
New Year’s Day and Eve