Thank you for taking the time to answer our survey questions. We know your time is valuable. We plan to use the information you provide to make PetSafe Village stand out from the rest of the pet care providers. To show you our appreciation for taking the time to fill this out you will receive a $10.00 gift certificate to use toward any of our services available at PetSafe Village.

Survey
What type of pet did you bring to PetSafe Village?:



What services did you use at PetSafe Village?:






Have you used these same type of services within the last year?:


For the following question choose the numbers 1-5, 1 being least satisfied and 5 being most satisfied.

How satisfied were you with the services received?:

How well was your pet treated?:

Cleanliness of the facility?:

Friendliness and courtesy of the staff?:

Value for the money?:

The check-in procedure?:

The check-out procedure?:

Providing quality of service?:

Did you encounter any problems when dealing with PetSafe Village?:


If yes, what was the nature of the problem? (choose any that apply):





Did you speak with staff or management about the problem?:


If yes, did they attempt to solve the problem?:


How satisfied were you with the way the problem was handled?:

Do you wish to be contacted about the problem?:


Would you recommend PetSafe Village to others?:


Which services or features do you value most when selecting or using a pet care facility? Choose numbers 1-5, 1 being least important and 5 being most important

How well your pet will be treated:

Cleanliness of the facility:

Friendliness and courtesy of the staff:

Pricing of services:

Staff experience and knowledge:

Pet safety and security:

Convenience of location to home:

Value for the money:

Boarding and grooming services available at one facility:

Prompt service:

Open early:

Open late:

Open on weekends:

Easy check-in/check-out:

Modern facilities:

How did you hear about us:











How old is your pet? If you have multiple pets, list the oldest one:





How many pets do you own:





Which category includes your age?:






What is your highest level of education:




Do you currently live in a house or apartment:


What is your marital status:



Do you have any children?:


What category includes your total annual household income before taxes:








Thank you for taking the time to answer our survey questions

If you indicated above that you would like us to contact you, or if you would like us to credit $10 to your PetSafe Village account, please enter your name and email address below.

If you choose to remain anonymous, you can leave the name and email fields blank, but in that case we will be unable to contact you or credit your account.